Slav Slavov

Slav Slavov

Account Executive at We Are Pi
Amsterdam, 荷兰

概要

I am a very enthusiastic, multilingual professional who is currently launching his career in advertising as an Account Executive at the inspiring and multiple awards-winning Amsterdam based agency We Are Pi. My Master's degree in International Brand Management gave me key knowledge in branding and storytelling techniques. It also allowed me to work on real case branding-related scenarios with giants like IKEA, Volvo, Assa Abloy and Thule Group.

I already have significant client services experience in the hospitality and customer service industries. This experience gave me the opportunity to work with multiple stakeholders and ensure excellent client relations. I ensured a smooth project coordination and reliable flow of communication between the different stakeholders. The skillset I earned throughout these years is very transferable to an industry like advertising where excellent client relations are key for the agency's progress.

I see myself as a fast learning, very productive, independent and reliable person – qualities that would help me integrate in any agency's work flow quickly enough and add an instant value to the projects assigned to me. The fact that I managed to live, study, and work in five different countries improved my adaptability to new situations and willingness to be part of an international environment.

语言
  • 英文 - Native
  • 法文 - Native
  • 保加利亚文 - Native
  • 德文 - Basic
  • 俄文 - Basic
Sector Experience

Positions

Account Executive (We Are Pi)
Amsterdam
荷兰
March 2019 - Present (1年 5个月)
● Overall day-to-day project management
● Responsible for updating weekly status reports & regular team documents (contact reports etc)
● Manages requests for client meetings and facilitate all set up material
● Management of various calendars
● Assists with coordination of presentations
● Attends internal meetings as needed
● Creates contact reports for client meetings
● Assists the team on other duties as required
Client Services Manager (PlayStation Account)
Berlin
德国
October 2016 - September 2017 (11个月)
● Managed, coached and appraised 60+ team members
● Improved all CS KPIs of my team (AHT, ATT, Aftercall, HOLD time)
● Improved hardware and account T/S processes for a better UX
● Played the important role of a Middle Man between PlayStation HQs in London and the office in Berlin
● Played key role in coordinating all country managers and ensuring smooth flow of new information
● Worked on improving processes with all PlayStation offices in EMEA

Education

MSc in International Marketing and Brand Management

August 2017 - June 2018 (10个月)
● Specialized in “Strategy for Brands and International Markets” ● Worked on real life branding-related cases with giants such as IKEA, Volvo, Assa Abloy, Thule Group ● Gained key theoretical knowledge in branding, brand communication, storytelling ● Grade Achieved: C (equivalent to 65-74 % out of 100%) ● Master Thesis Topic – Corporate brand Identity – Brand Image Alignment (In collaboration with Thule Group)

Euro BBA Lancaster University, UK / NEOMA Business School, France

September 2010 - June 2014 (3年 9个月)
● A unique dual bachelor degree program with two years spent at both Lancaster University, UK and NEOMA Business School, France ● Grade Achieved: Second Upper (2.1) in UK and 15,7/20,0 in France ● Bachelor Thesis Topic – How do e-commerce companies adapt their strategy to the development of m-commerce?

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