Manuela Munoz Angel

Manuela Munoz Angel (Manuela Munoz Angel)

Sr. Communications Director Latin America & the Middle East at DiDi
Miami, 美国

概要

PR professional with over 14 years of experience in corporate and brand communications in companies such as DiDi, Netflix, Uber, and Copa Airlines as well as several PR agencies such as Burson-Marsteller, Hill+Knowlton, and Newlink.

Positions

Head of Spanish-speaking Latin America, Middle East & Africa Communications
DiDi
美国
2021 - Present (3年2个月)
Head of Spanish-speaking Latin America, Middle East & Africa Communications Jun 2021 - Present
- Lead a team of 30+ talented communications professionals across 10 countries
- Oversee External and Internal Communications for DiDi, DiDi Food and DiDi Financial Services

Senior Communications Director, North LATAM Mar 2021 - Jun 2021
Los Angeles
Communications Manager, Latin America
Los Angeles, 美国
December 2018 - Present (5年3个月)
Communications Manager, Colombia
Bogota, 哥伦比亚
2017 - 2018 (1年)
- Responsible for the external and internal communications of Uber and Uber Eats in Colombia
- Media and stakeholder relations point of contact
- Spokesperson
- Crisis management
- Storytelling and brand content creation
Founding Member & Communications Manager
Wingo
哥伦比亚
2016 - 2017 (1年)
- Responsible for the external communications and PR of Wingo in 16 destinations in 10 countries in Latin America and the Caribbean.
- In charge of the brand's launch and positioning in press conferences/talk shows, media interviews, industry events, press trips, among others.
- Develop press releases, spokesperson materials, crisis manuals, media pitches, among others.
- Work together with PR agencies and vendors across the region.
External Communications Manager - Andean Region
Copa Airlines
哥伦比亚
2013 - 2017 (4年)
- Responsible for the external communications and PR of Copa Airlines and Copa Airlines Colombia in Colombia, Ecuador, Peru, Venezuela, Bolivia, and Guyana
- Accountable for leading PR and media monitoring agencies in each country, it´s staff development and evaluation
- Creator of local strategies and responsible for supervising its leverage
- Serve as primary media and opinion leaders’ contact in every market
- Develop media pitches, press kits, and releases
- Draft executive speeches, key messages, and Q&A documents
- Address crisis and sensitive issues in collaboration with HQ and senior management
- Authorized Copa Airlines media spokesperson
- Lead alliances with influencers, ambassadors or other companies in favor of brand awareness and reputation
- Advice and support communication towards different audiences such as government, travel agencies, passengers, corporate customers, vendors, among others
- Crisis communication advisor and member of the Emergency Response communication center of the airline
- Manage the alignment of internal and external communications
- Training of corporate spokespeople
- Responsible for the planning and development of events and media FAM trips
- Manage the area's budget and vendor negotiation/contracting/billing

Education

Strategy and Leadership - Partnership with Uber

2018 (1年)

Master in Corporate Communication

2010 - 2011 (1年)
Class Representative and President of the IE Corporate Communication Club Granted with the "Organization of American States (OAS) and IE" scholarship Master Final Project: Marketing and communication consulting for the Spanish fashion brand Hoss Intropia graded A by the jury

BA in Communications

2003 - 2009 (6年)

Other professional activities

PHNX Tribute 2020

Awards Jury Member

PHNX 2022

Awards Jury Member

PHNX 2023

Awards Jury Member

PHNX 2024

Awards Jury Member

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