Alice Reindlová
Communications Manager at McCann Demand
标题Seniors for seniors
BriefWhen older people go to buy a mobile device, they sometimes feel blinded by the science spouted by younger vendors. In fact, technology is better explained to seniors...by other seniors. So Vodafone retrained some retirees into a sales force. The recruitment was based only on two criteria: they had to be over 65, and know nothing about technology. The related film sparked a debate about age-ism.
广告公司
广告战役 Seniors for seniors
广告主 Vodafone
品牌 Vodafone - HR Program
首次发布日期 2018 / 3
行业领域 电信服务
剧情简介 Through this special HR program we recruited, trained, and reconverted pensioners into Vodafone sales force to support older customers and connect them to modern technology in a dignifying and successful way.
哲学 Technology can be better explained to seniors… by other seniors.
We developed an HR experimental program to reconvert pensioners into Vodafone sales force.
The recruitment was based only on 2 criteria: to be over 65 y.o. and know nothing about modern technologies.
We redesigned our training program, using less memorization but learning by play.
问题 In Czech Republic pensioners feel useless and deserted.
Technology deepens their disconnection.
Young vendors use too much jargon and don’t any patience for elders.
结果 Ageism became a public topic, next to feminism and racism.
Czech Parliament is supporting the initiative.
Nationwide TV coverage
媒体类别 案例研究
创意总监
创意总监
文案
美术指导
美术指导
导演
摄影师
制作公司
制作公司制片
制作公司制片
Digital Artwork
Digital Artwork
Pr Officer
客户总监
广告经理
首席创意官
集团创意总监
文案
客户经理
项目经理
项目经理
制作公司
摄影指导
制作公司制片

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