标题 | Seniors for seniors |
Brief | When older people go to buy a mobile device, they sometimes feel blinded by the science spouted by younger vendors. In fact, technology is better explained to seniors...by other seniors. So Vodafone retrained some retirees into a sales force. The recruitment was based only on two criteria: they had to be over 65, and know nothing about technology. The related film sparked a debate about age-ism. |
广告公司 | McCann Prague |
广告战役 | Seniors for seniors |
广告主 | Vodafone |
品牌 | Vodafone - HR Program |
首次发布日期 | 2018 / 3 |
行业领域 | 电信服务 |
剧情简介 | Through this special HR program we recruited, trained, and reconverted pensioners into Vodafone sales force to support older customers and connect them to modern technology in a dignifying and successful way. |
哲学 | Technology can be better explained to seniors… by other seniors. We developed an HR experimental program to reconvert pensioners into Vodafone sales force. The recruitment was based only on 2 criteria: to be over 65 y.o. and know nothing about modern technologies. We redesigned our training program, using less memorization but learning by play. |
问题 | In Czech Republic pensioners feel useless and deserted. Technology deepens their disconnection. Young vendors use too much jargon and don’t any patience for elders. |
结果 | Ageism became a public topic, next to feminism and racism. Czech Parliament is supporting the initiative. Nationwide TV coverage |
媒体类别 | 案例研究 |
创意总监 | Razvan Capanescu |
创意总监 | Filip Kukla |
文案 | Filip Kukla |
美术指导 | Filip Kosatka |
美术指导 | Petra Bíró |
导演 | Jakub šVejkar |
摄影师 | Radim Střelka |
制作公司 | Stink Films |
制作公司制片 | Michael Sroubek |
制作公司制片 | Veronika JelšÍková |
Digital Artwork | Tomas Matis |
Digital Artwork | Aramayis Tokhyan |
Pr Officer | Alice Reindlová |
客户总监 | Lucie Srbkova |
广告经理 | Vladimira Dolezelova |
首席创意官 | Razvan Capanescu |
集团创意总监 | Filip Kukla |
文案 | Razvan Capanescu |
客户经理 | Petr Malina |
项目经理 | Martina Hejdová |
项目经理 | Jan Binar |
制作公司 | Stink Films |
摄影指导 | Radim Střelka |
制作公司制片 | Michal šRoube |